{"id":22,"date":"2017-04-03T15:57:19","date_gmt":"2017-04-03T14:57:19","guid":{"rendered":"https:\/\/kstraininggroup.com\/?page_id=22"},"modified":"2017-06-26T16:36:32","modified_gmt":"2017-06-26T15:36:32","slug":"customer-service-apprenticeship","status":"publish","type":"page","link":"https:\/\/kstraininggroup.com\/courses\/customer-service-apprenticeship","title":{"rendered":"Customer Service Apprenticeship"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1498208442069{margin-bottom: 0px !important;padding-top: 160px !important;padding-bottom: 120px !important;background-image: url(https:\/\/kstraininggroup.com\/wp-content\/uploads\/2017\/04\/apprentiships-birmingham.jpg?id=168) !important;}&#8221; el_class=&#8221;pk-humble&#8221;][vc_column][vc_column_text el_class=&#8221;white-text&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Customer Service Apprenticeship<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;overflow-visible&#8221;][vc_column css=&#8221;.vc_custom_1498208237028{margin-top: -80px !important;border-left-width: 2px !important;padding-top: 40px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #ffffff !important;border-left-color: #14b0e1 !important;border-left-style: solid !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221;]Ideal for providing your employees with the necessary skills and training to provide excellent customer service.<\/p>\n<p><strong>COURSE LENGTH:<\/strong> 12 \u2013 18 months<\/p>\n<p><strong>AGE REQUIREMENT:<\/strong> 16 or over<\/p>\n<p>This apprenticeship can be applied to hundreds of jobs across many sectors Eg: retail, financial services or health and leisure.<\/p>\n<p>The apprenticeship programme teaches the importance of having clear and up-to-date knowledge of products and services and ensures apprentices learn the skills to confidently communicate with customers, whether it\u2019s offering advice, answering questions or handling complaints.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221;]<strong style=\"font-size: 1.4em;\">Two tiers of customer service apprenticeships.<\/strong><\/p>\n<hr \/>\n<h3>Intermediate level apprenticeship<\/h3>\n<p><strong>Training in roles like:<\/strong><\/p>\n<ul>\n<li>customer service trainee\/assistant\/representative\/agent<\/li>\n<\/ul>\n<h3>Advanced level apprenticeship<\/h3>\n<p><strong>Training in roles like:<\/strong><\/p>\n<ul>\n<li>customer relationship manager\/co-ordinator\/team leader<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text css_animation=&#8221;fadeInUp&#8221; el_class=&#8221;button&#8221; css=&#8221;.vc_custom_1494513542381{margin-bottom: 0px !important;}&#8221;]<a href=\"https:\/\/kstraininggroup.com\/contact\">Contact<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1494922415276{border-top-width: 1px !important;border-bottom-width: 1px !important;padding-top: 60px !important;padding-bottom: 60px !important;background-color: rgba(255,255,255,0.83) !important;*background-color: rgb(255,255,255) !important;border-top-color: rgba(151,151,151,0.5) !important;border-top-style: solid !important;border-bottom-color: rgba(151,151,151,0.5) !important;border-bottom-style: solid !important;}&#8221; el_class=&#8221;increase-line-height&#8221;][vc_column css=&#8221;.vc_custom_1494001079644{padding-top: 0px !important;}&#8221;][vc_column_text css_animation=&#8221;fadeIn&#8221; el_class=&#8221;button light-heading-three&#8221; css=&#8221;.vc_custom_1494586579553{margin-bottom: 0px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Looking to sign up yourself or someone else?<\/h3>\n<h2 style=\"text-align: center;\">Speak to a member of our team today<\/h2>\n<p style=\"text-align: center;\"><a href=\"https:\/\/kstraininggroup.com\/contact\">JUST GET IN TOUCH<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1498208442069{margin-bottom: 0px !important;padding-top: 160px !important;padding-bottom: 120px !important;background-image: url(https:\/\/kstraininggroup.com\/wp-content\/uploads\/2017\/04\/apprentiships-birmingham.jpg?id=168) !important;}&#8221; el_class=&#8221;pk-humble&#8221;][vc_column][vc_column_text el_class=&#8221;white-text&#8221;] Customer Service Apprenticeship [\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; el_class=&#8221;overflow-visible&#8221;][vc_column css=&#8221;.vc_custom_1498208237028{margin-top: -80px !important;border-left-width: 2px !important;padding-top: 40px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #ffffff !important;border-left-color: #14b0e1 !important;border-left-style: solid !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221;]Ideal for providing your employees with the necessary skills and training to provide excellent customer service. COURSE LENGTH: 12 \u2013 18 months AGE REQUIREMENT: 16 or over This apprenticeship can be applied to hundreds of jobs across many sectors Eg: retail, financial services or health and leisure. The apprenticeship programme teaches the importance of having clear and up-to-date knowledge of products and services and ensures apprentices learn the skills to confidently communicate with customers, whether it\u2019s offering advice, answering questions or handling complaints.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221;]Two tiers of customer service apprenticeships. Intermediate level apprenticeship Training in roles like: customer service trainee\/assistant\/representative\/agent Advanced &hellip; <a href=\"https:\/\/kstraininggroup.com\/courses\/customer-service-apprenticeship\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":10,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Apprenticeship - KS Training Group<\/title>\n<meta name=\"description\" content=\"Ideal for providing your employees with the necessary skills and training to provide excellent customer service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kstraininggroup.com\/courses\/customer-service-apprenticeship\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Apprenticeship - 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